This source book is for people working in areas affected by conflict and violence. Easy to use, well laid out, and including helpful visual materials, it provides a range of practical tools - processes, ideas, techniques -- for tackling conflict. These tools have been developed over a number of years by the organization, Responding to Conflict (RTC), in collaboration with practitioners from around the world. It is divided into 4 Parts: · Understanding: A guide to understanding conflict, including practical techniques for conflict analysis and the critical issues that must be taken into account - power, culture, identity, gender and rights. · Strategies: How to build effective strategies to address conflict, including how to influence policy within organizations. · Action: Intervening in situations of acute conflict; addressing the consequences; and working on the social fabric which conditions the emergence of conflict. · Evaluation: The skills involved in the necessary processes of