From a pioneer of 'team emotional intelligence' comes a practical guide for building high-performing teams. Great teams can sometimes feel like magic. So much so that it can be hard to pin down why they work so well. But such dynamics are explainable—and replicable. And at their heart is emotional intelligence. While much has been written about the power of emotional intelligence at the individual level, little has been said about the benefits of this concept for groups. And it's not as simple as putting a number of emotionally intelligent people together and expecting them to work cohesively. Instead, leaders need to build a team culture around agreed-upon norms and habits. In this book, social and organizational psychologist and professor Vanessa Urch Druskat combines thirty years of research and team development to present a model for building and leading emotionally intelligent teams. She offers practical advice on how to build a team where members: * Help one another succeed
