Work with business scenarios and discover best practices to get the most out of Microsoft Forms and Microsoft Dynamics 365 Customer Voice Key Features * Explore step-by-step instructions to integrate surveys with Microsoft 365 apps * Automate surveys and follow-up actions from survey results using Microsoft Forms * Create custom report dashboards and explore advanced analytics for managing insightsBook DescriptionMicrosoft Forms and Dynamics 365 Customer Voice enable organizations to collect and analyze feedback from employees and customers, helping developers to integrate their feedback and business users to collect feedback that will guide them to develop customer-centric solutions. This book takes a hands-on approach to leveraging Microsoft Forms and Dynamics 365 Customer Voice capabilities for common feedback scenarios and covers best practices and tips and tricks to have your solution up and running in no time. You'll start by exploring common scenarios where organizations
