A Lot More EQ, and a Lot Less Compliance? The role of an auditor is not for the faint hearted. Some people fear us for the changes we may advocate, the costs sometimes associated with picking up inconsistencies and errors in how things are done according to 'what's right', and others may see us as nothing more than a terrible nuisance. In whatever way we are viewed whether by managers, junior staff members, or trainers, our role is increasingly important in the world of non-for-profits, government agencies, and health services. What has become apparent for many of us in this industry, is that some outdated thinking has failed to develop our emotional intelligence as we go about our work. Fear is what holds back critical thinking and common sense. Fear of making mistakes, and not crossing off the right points on a checklist, regardless of how effective they are, is the difference between someone keeping their job or not in some instances. Fear is also the reason for change being slow
